I used to own 2008 Toyota Camry Hybrid, which I loved. Ok, to be honest the love, like the original paint, may have faded over time. But, it had been such a great car that I had driven it about 2 years longer than I had originally planned. As I watched the odometer roll towards 100,000 (and the end of my warranty) I thought to myself that it was probably time to start looking for a new car.  With my busy schedule and dread of the car buying process, I decided to wait until the spring.

Suddenly, the mileage was 100,882 miles… and you know what happened next

Without warning, all kinds of bells and whistles went off.  I got an error message; “Danger, Hybrid Engine System Check”!?

A quick look at the owner’s manual told me it was not good news, so did the look on the service manager’s face when I brought the car to the dealership.

I got an estimate for over $4000 in repairs to replace the hybrid battery system. Now what ?! Do I repair the vehicle, or buy a new while I’m in a bind? This “if it aint broke, don’t fix it” mentality came back to haunt me.

At Borek Consulting Group, we have always told our clients that we will continue to support their software programs – supported or not – for as long as we are able. We continue this commitment to our clients.

Based on my experience with my car, however, we realize that it is imperative to our clients’ success that we are clear about the risk of using an unsupported version of software. It may mean

  • Extra costs for time spent researching issues and consulting with colleagues to find a solution (since technical support will not be available).
  • Increased costs for upgrading to a supported version
  • Unplanned downtime due to your program not working.
  • Living with software bugs or workarounds

In the worst case scenario, there may be a domino effect of needing to upgrade multiple systems – hardware, operating systems, practice management software, billing software, etc., at a most inconvenient time.

If you would like Borek Consulting Group to review your options, please reach out to us. We will be happy to discuss the advantages and disadvantages of your current system and help you to create a timeline that suits your budget – and your tolerance for risk