Timeslips has supported older versions in the past, what is the change? What will happen moving forward?
Timeslips has traditionally supported the most recent 3 versions of the program. As of August 1, 2017, Sage will now only support 2 versions (the current version and one prior). For example, once Timeslips 2018 is released, Timeslips 2017 and Timeslips 2018 will be the only supported versions. (Timeslips 2018 will be released in the summer.)
What does it mean to be using a supported version of Timeslips?
When you are using a supported version of Timeslips, you (or we) can get technical support, patches are available and updated, you can use E-Center, and you can purchase items such as additional licenses or electronic billing modules.
Can we still get support through Borek Consulting?
Yes, we will be happy to continue to support your firm, even if you are not on a supported version. Keep in mind if things change in your environment (changes to operating systems, 3rd party programs, links, etc), there may not be patches or fixes available.
Does Subscription mean that Timeslips is in the Cloud?
No – Timeslips is still installed on your server/local workstations. Subscription means that technical support, patches, and upgrades are included in the annual fee.
Do I need to move to subscription? How much does it cost?
The cost is dependent on the number of users and from what version you are coming from. We will be happy to provide you a quote.
Is there anything else to know about subscription?
All of the benefits listed above are included with a subscription. It is important to know that if you choose not to renew your subscription, your data will become “read-only” and will not be able to be modified.
What if I don’t wish to go on subscription? Can I still own the software?
Timeslips 2017 and Timeslips 2018 will be available in both subscription and perpetual format (if purchased through a certified consultant such as Borek Consulting Group). Perpetual licenses are the “traditional” way that licenses have been issued in the past – licenses are owned by the firm and do not expire. Upgrades are encouraged but optional.
Do I have to change everything? Or just Timeslips?
If you are linking Timeslips to another program (such as Amicus, Time Matters, Quickbooks, etc), we will want to coordinate to make sure all programs are compatible with each other.
What if I currently have Timeslips 2017? Do I need to upgrade?
It depends – once the features of Timeslips 2018 are released, you should review and evaluate whether they will enhance your firm’s billing.
Are there billing programs other than Timeslips to consider?
We represent several case, time and billing management products that we would be happy to discuss with you, if you are seeking to make a change, or wondering if there might be a different solution available to you.
When is the best time to upgrade?
It depends on the firm – we’ll help you create a timeline.
What if I have more questions?
Please contact us and we will be happy to address your questions!